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Rental Application QA

How do I know if a property is still available?

If the property is listed on our website, it’s likely still available. However, we receive applications 24 hours a day. We never know when someone new may apply for a particular property. Please call our office for availability.

How long will it take to process my application?
Intempus Realty processes applications as quickly as possible. The application process should be completed within 72 hours (but may take a little longer in some cases) from submission of your completed application and payment of the advance fee provided all information we request from your references, current and prior landlords, employer, credit report, etc. has been provided to us in a timely manner. Should it take longer to obtain the information requested, it will delay the application process.

Once we begin processing your application you will either be offered or denied the property. If someone better qualified is approved and rents the property, we will attempt to find another property to meet your needs.

Where can I get a rental application?
The best way is to fill out your rental application online via our website. You can also obtain a rental application at Intempus Realty corporate office in San Jose, CA.

Is there an application fee?
The application fee is $35 per adult (18+) applicant. Application fees can be paid with money order, cashier’s check, or personal check. Application fees are non-refundable.

Does my roommate need to apply?
Each adult (18 years or older) who intends to occupy the property must complete a separate application and pay a separate application fee.

What are the qualifications to rent?

Income – Legal and verifiable combined income of at least three times the monthly rental rate.

Credit History – Each applicant must have a good credit rating which will be verified through a credit report agency. Any adverse reporting such as delinquent accounts, collections, judgments, or a BEACON score of less than 600 may disqualify the applicant.

Employment – A minimum of one (1) year stable source and receipt of income is required. Applicant must provide current pay stubs and/or tax returns upon request.

Rental History/Home Ownership – Two (2) years rental history or home ownership is preferred, but not required. Applicant must not have any indicators of negative rental history within the last two years.

For a more detailed description of our rental policies, procedures, and qualifications to rent, please review our website.

Do you take cosigners?
Cosigners are subject to management approval and will not be considered if applicant has an unsatisfactory credit rating or rental reference.

The cosigner must complete a separate rental application and pay a separate application fee ($35). Application fees are non-refundable.

How long before I can move in?
In some cases you can move in as early as the next day after your application is approved. However, your move-in date will be dependent upon when the current tenants vacate and how soon the property can be made ready for you. Move-ins are scheduled Monday through Friday from 9am to 4pm. This appointment can take approximately one to two hours and all names listed on the contract must be present

How long will you hold a property?
We can hold a property 48 hours from the date the unit is ready.

Do I have to pay first and last month’s rent up front?
No. If you are fully qualified you will be required to pay one month’s rent and the full security deposit no later than the date you are scheduled to move in. The security deposit is not considered the last month’s rent. Deposits are only used to pay for damages or cleaning required to restore the property to the condition it was in when you received the keys. Security deposits may be as high as two times the monthly rental rate.

Can I get pre-approved?
If you currently reside outside of the SF Bay Area, it may be possible to get pre-approved before your arrival. We will process your application and contact you when the process is complete. You can then search for a property you qualify for. This is only done on a case by case basis as determined at Intempus Realty’s sole discretion.

Your pre-approved application will be valid for 30 days from the date approved.

NOTE: We cannot accept a deposit to hold any residence until you have personally viewed the property. There is no refund of processing fees paid for pre-approved applications, even if you are not able to find a suitable property or if you change your mind.

What if I have special circumstances?
The more documentation you provide with your application the faster we will be able to have an answer for you. If you think you may have a special circumstance that you would like us to consider when evaluating your application, write a letter explaining your situation and submit it with your application.

Our contract with the property owner makes it very difficult to rent to you if you have a negative credit rating or are not fully qualified. The more information you can provide to explain your situation, the better chance you have of being approved.

What if I’ve never rented before?
In some cases we can accept that you do not have a rental reference if you have good credit and/or have a verifiable source of income.

I filed for bankruptcy? Can I still rent?
If you have filed for bankruptcy, the bankruptcy must have been discharged at least one year ago, and you must have re-established good credit.

I was evicted? Can I still rent?
If you have been evicted or are in the process of being evicted, your application will be denied.

Are pets accepted?
Certain properties will accept pets. However, it is up to each property owner to define which pet(s) are allowed. An additional security deposit will be charged and you must sign additional forms showing you agree to the owner’s pet rules. The additional security deposit will be at least $350 and the total deposit may be up to two times the monthly rental amount.

Aquariums in excess of 25 gallons will not be permitted without proof of renter’s insurance.

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